PREMISE
Le condizioni di vendita contenute nel presente documento costituiscono e definiscono, congiuntamente al perfezionamento del processo di acquisto on-line, il contratto tra il cliente e Sikeliacraft, per la fornitura dei prodotti acquistati attraverso il sito: www. Sikeliacraft.com.Il predetto sito è di proprietà di Sikeliacraft sas di Rulli  & c. (d’ora in avanti denominata Sikeliacraft ), P.I. IT07327320821, Email: info@sikeliacraft.com , established in Palermo (Italy).

1) ACCETTAZIONE DELLE CONDIZIONI GENERALI DI VENDITA

No other commercial conditions may apply, which are not specifically agreed between the customer and Sikeliacraft by email.
Users of the site will be able to register on it to access their personal area functional to the purchase and other services (order history, order status and reviews).
It is strictly forbidden for the buyer to enter false data, of third parties or fiction, in the registration procedure necessary to activate the process for the execution of this contract.
The acceptance of the Terms of Sale is a mandatory step during the purchase phase, therefore, once the customer has placed an order, he will declare that he has read all the information provided during the purchase procedure (including the description and photos of the item(s) and that he fully accepts the general terms and conditions of sale and payment contained in this document; also undertaking, once the online purchase has been completed, to print and store this "Terms and Conditions of Sale" document.

2) MODALITA’ DI ACQUISTO, ACCETTAZIONE DELL’ORDINE E CONCLUSIONE DEL CONTRATTO

Per eseguire acquisti sul sito SIKELIACRAFT.COM  l’utente dovrà:

• register on the site;
• add the desired products to the cart;
• check the quantities;
• select the shipping method;
• complete the order by entering personal and shipping data;
• accept the conditions of sale;
• and finish the purchase process by making the payment.
  
  

Il cliente riceverà per email un messaggio di conferma e accettazione dell’ordine, ID dell’ordine e le comunicazioni relative allo stato di avanzamento degli ordini, alle conferme di avvenuto pagamento e alla spedizione degli stessi.Nei casi di acquisto tramite Bonifico Bancario e ricarica Paypal alla conferma dell’ordine il cliente riceverà un messaggio email con le istruzioni per il pagamento.
Please note that the confirmation message is generated automatically by the system, therefore the Customer must verify the correctness of the data entered and if errors are found, he must promptly communicate any corrections by email.
Sikeliacraft is not responsible in the event of incorrect communications and information that may affect any activity functional to the success of the purchase (invoicing and shipping).
Gli articoli in catalogo, se non diversamente menzionato, sono in pronta consegna.
However, since access and the way of placing online orders change the availability of the product in real time, which is also present in other sales platforms, Sikeliacraft does not guarantee the assignment of the ordered goods if they are not available at the last minute. In this case, you will be contacted with the following options:

• extension of processing times to replicate the same item (compatibly with the procurement of supplies from third parties);
• request for replacement with another item of equal value;
• issuance of a discount voucher of the same value to be used at a later date (within 12 months);
• Full refund of the order.
  
  

3) MODALITA’ DI PAGAMENTO
The payment methods accepted by Sikeliacraft are:

• Paypal;
• Carte di credito (Stripe)
• Visa (carte di credito e di debito) MasterCard (carte di credito e di debito) American Express;
• Bonifico Bancario;
  
  

4) PREZZI E COSTI AGGIUNTIVI, IMPOSTE LOCALI E DAZI DOGANALI

The additional costs refer to the shipping costs that are reported in the order summary before the payment is completed and also in the purchase receipt sent at the end of the process.
Items destined outside the EU may be subject to customs fees that vary between countries and local regulations and relate to the product category and value of the item. Sikeliacraft will indicate this data in the transport documents so that local customs can formulate the import cost that is borne by the recipient when due.
Sikeliacraft will not require the buyer from countries outside the EU for local customs clearance fees nor will it be held responsible for any delays due to customs clearance operations of items purchased on its site.

5) DIRITTO DI RECESSO, RESI E RIMBORSI

Il cliente può annullare l’ordine entro 6 ore dall’ordine e Sikeliacraft rimborserà il cliente per l’intero importo.
Sikeliacraft accepts returns, for any reason, under the following conditions:

1. that it is contacted by email within 14 days of delivery;
2. that the item is sent back, at the expense of the customer, within 14 days of delivery.
3. that it is not a custom order.
   
   

Gli acquirenti sono responsabili dei costi di spedizione dei resi e di eventuali oneri doganali e dazi salvo che il reso venga effettuato in caso di articolo difettoso. Se l’articolo non viene restituito nelle sue condizioni originali, l’acquirente è responsabile dell’eventuale perdita di valore.

Il rimborso verrà effettuato dopo avere ricevuto il reso, verificatone l’integrità e al netto delle spese di spedizione, oneri doganali, tasse e dazi.

FOR ANYTHING NOT PROVIDED FOR IN THIS DOCUMENT, IT IS POSSIBLE TO DEROGATE WITH SPECIFIC AGREEMENTS BETWEEN THE CUSTOMER AND SIKELIACRAFT BY EMAIL.

THEREFORE, THE CLIENT SHOULD NOT HESITATE TO MAKE HIS OWN PROPOSALS THAT SIKELIACRAFT, WHERE POSSIBLE, MAY ACCEPT. AND VICE VERSA SIKELIACRAFT MAY MAKE PROPOSALS TO THE CUSTOMER, TO THE EXTENT PERMITTED BY LAW, WHICH THE CUSTOMER MAY ACCEPT.